Refund Policy
At Srini Farm, we strive to deliver high-quality products and excellent service. Please read our refund policy carefully to understand the conditions under which refunds are processed.
1. Cancellation Refunds
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Orders cannot be canceled once they have been shipped.
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No refunds will be issued for cancellations after the shipment process has begun.
2. Non-Serviceable Areas
If we are unable to deliver your order due to your location being outside our serviceable areas, we will issue a full refund of the amount paid.
3. Damaged or Defective Products
In the rare event you receive a damaged or defective product:
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Notify us within 48 hours of delivery.
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Provide your order number and photos of the damaged/defective product for verification.
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Upon verification, we will offer a replacement or refund, based on availability.
4. Refund Timeline
Approved refunds will be processed within 7-10 business days. The refund amount will be credited to your original payment method.
5. Exclusions
We do not offer refunds for:
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Orders canceled after shipment.
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Delays in delivery caused by unforeseen circumstances (e.g., natural disasters, courier delays).
6. Contact Us
If you have any questions or need assistance with your refund, please contact us:
Phone: +91 89046 41947
Email: info@srinifarm.com